Terms & Conditions

Effective Date: November 12, 2024

1. Introduction

Osare.io Ltd (“Osare.io,” “Slownook,” “we,” “our,” or “us”) operates the website slownook.com (the “Site”), providing a platform for property owners and agents (“advertisers”) to list holiday accommodations, and for individuals (“guests”) to explore these listings. Collectively, advertisers, guests, and any other individuals or entities interacting with the Site are referred to as “users.”

By accessing or using the Site, you agree to comply with these Terms & Conditions (“Terms”), our Privacy Policy, Cookie Policy, and Acceptable Use Policy. If you do not agree with these Terms, please refrain from using the Site.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• Terms & Conditions, Terms of Service, or Terms: The rules, policies, and guidelines outlined in this document that govern the use of the Site and its associated services. These terms apply to all users, including advertisers, guests, and others who interact with the Site.
• Advertiser: Any individual or entity listing properties for rent on the Site, including property owners and agents.
• Guest: Any individual browsing or interacting with the Site, including those contacting advertisers or making inquiries about listed properties.
• User: Advertisers, guests, and any other individuals or entities interacting with the Site.
• Site: The website slownook.com and its associated services operated by Osare.io Ltd.
• Content: Any text, images, videos, or other materials displayed on or uploaded to the Site by users, advertisers, or Slownook.
• Agreement: A contractual arrangement entered into directly between advertisers and users for the rental of a property. This agreement is separate and distinct from these Terms & Conditions, which govern your use of the Site.
• Cookies: Small pieces of data stored on a user’s device to enhance the browsing experience, as described in our Cookie Policy.
• Personal Data: Information relating to an identified or identifiable individual, as detailed in our Privacy Policy.
• Terms of Service

3. Site Operator Information

The Site is operated by Osare.io Ltd, a company registered in England and Wales under company registration number 12719591.
Registered office: 18 Calverley Road, Epsom, England, KT17 2NX, UK.

4. Acceptance of Terms

By using the Site, you confirm that:

• You have read, understood, and agreed to these Terms & Conditions, our Cookie Policy, and the Acceptable Use Policy, as well as the storing and processing of your personal data in accordance with our Privacy Policy.
• You are at least 18 years old and have the legal capacity to enter into contracts.
• These Terms apply to all users, whether you are an advertiser, guest, or interacting with the Site in any other capacity, and regardless of whether you create an account or make a booking.

5. Limitations of Use

By accessing and using the Slownook website, all users—including advertisers, guests, and others—agree, on behalf of themselves and any other parties they represent, to abide by the following limitations:

• Unlawful Use: You will not use the website for unlawful purposes or to promote illegal activities.
• Unauthorised Access: You will not attempt to access restricted areas of the website without proper authorization.
• Site Integrity: You will not engage in activities that damage, impair, or disrupt the functionality or performance of the website.
• Modification or Reverse Engineering: You will not modify, copy, create derivative works of, decompile, or reverse engineer any materials or software contained on the website.
• Removal of Notices: You will not remove copyright or other proprietary notices from any materials or software on the website.
• Unauthorised Transfer or Mirroring: You will not transfer materials to another person or “mirror” materials on any other server without explicit permission.
• Network Abuse: You will not knowingly or negligently use the website or its services in a way that abuses or disrupts SlowNook’s networks or services.
• Prohibited Content: You will not use the website or its services to transmit, link to, or publish any harassing, indecent, obscene, fraudulent, or otherwise unlawful material.
• Legal Compliance: You will not use the website in violation of any applicable laws or regulations.
• Spam and Unauthorised Advertising: You will not use the website in conjunction with sending unauthorised advertising or spam.
• Data Harvesting: You will not collect, harvest, or gather user data without explicit user consent.
• Third-Party Rights: You will not use the website or its services in a manner that infringes the privacy, intellectual property rights, or other rights of third parties.

Failure to comply with these limitations may result in the suspension or termination of your access to the website. Slownook reserves the right to take further action as necessary to ensure the safety and functionality of its platform.

6. Intellectual Property

The intellectual property in the materials contained in this website are owned by or licensed to Osare.io Ltd and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a licence, not a transfer of title. This licence shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Osare.io Ltd at any time.

7. User-Generated Content

Advertisers, guests, and other users retain their intellectual property ownership rights over the content they submit to us for publication on the Site. Slownook will never claim ownership of your content, but we do require a licence from you in order to use it.

When you use our website or its associated services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide licence to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy.

The licence you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the licence will continue until the relevant commercial or post has been discontinued by us.

You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences and our Privacy Policy.

8. Liability

Our website and the materials on our website are provided on an ‘as is’ basis. To the extent permitted by law, Osare.io Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall Osare.io Ltd or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Osare.io Ltd or an authorised representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

9. Accuracy of Materials

The materials appearing on our website are not comprehensive and are for general information purposes only. Osare.io Ltd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

10. Purpose and Scope of Services

The Site provides:

• A platform for advertisers to list holiday accommodations and for guests to browse and discover these properties.
• Tools to connect guests with advertisers via an integrated messaging service for inquiries and bookings.

Slownook’s Role:

• We act solely as an advertising and communication platform.
• We do not own, manage, or inspect any properties listed on the Site, nor are we responsible for any part of the booking process beyond providing listing and search functionalities.
• We do not participate in booking processes, agreements, or transactions.

Unless stated otherwise, listings on the Site are for accommodation purposes only.

11. Responsibilities of All Users

All users, including advertisers and guests, agree to:

• Provide accurate and up-to-date information when creating accounts, listing properties, or making inquiries.
• Comply with all applicable laws while using the Site.
• Refrain from engaging in fraudulent, unlawful, or prohibited activities as outlined in these Terms.

All users are responsible for:

• Safeguarding their account credentials and notifying Slownook of any unauthorized access or suspicious activity.
• Ensuring any content uploaded to the Site complies with intellectual property and privacy laws.

12. Advertiser Responsibilities

Advertisers agree to:

• Ensure they have the legal right to rent the property listed.
• Provide accurate, truthful, and up-to-date descriptions, images, and other details about their properties.
• Respond promptly to guest inquiries to facilitate smooth communication.
• Adhere to all applicable laws, regulations, and these Terms when listing properties.

Advertisers are solely responsible for:

• Managing bookings and payments directly with guests, where applicable.
• Verifying the availability of their property before confirming bookings.
• Addressing disputes, complaints, or issues related to their property, including damages or misrepresentation.
• Ensuring compliance with local regulations, including tax obligations, safety standards, and insurance requirements.

13. Guest Responsibilities

Guests agree to:

• Provide accurate, truthful, and up-to-date information when making inquiries or communicating with advertisers.
• Assume all risks associated with agreements or arrangements made with advertisers.
• Comply with the terms and conditions set by advertisers for properties they book, including cancellation policies and property rules.

Guests are responsible for:

• Verifying property details, including terms and conditions, directly with advertisers before making a booking.
• Making payments directly to advertisers, where applicable, unless facilitated by a third-party payment processor.
• Resolving disputes or issues directly with advertisers unless otherwise specified by law or these Terms.

14. Caution in Online Transactions

While we strive to provide a safe platform, Slownook cannot guarantee the accuracy or legitimacy of listings or communications.

• Guests and advertisers should independently verify the authenticity of property details and associated parties before entering into agreements.
• Slownook is not a party to agreements between guests and advertisers.

15. Contracts and Disputes

Any contract formed through the Site is strictly between the user and the advertiser.

• Disputes arising from these agreements must be resolved directly by the involved parties.
• Slownook does not mediate disputes or assume liability for them.

16. Dispute Resolution

In the event of a dispute arising from the use of the Site or agreements between guests and advertisers, the parties agree to attempt to resolve the matter through good-faith negotiations or mediation before initiating formal legal proceedings. This does not preclude Slownook from seeking injunctive relief or other equitable remedies if required.

17. Third-Party Links and Services

The Site may include links to third-party websites or services for user convenience.

• Slownook does not endorse or assume responsibility for the content or practices of these third-party sites.

18. Site Availability

While we strive to ensure continuous access to the Site, we cannot guarantee uninterrupted availability. The Site may occasionally be suspended for maintenance or updates, and we bear no liability for any resulting inconvenience.

19. User Reviews and Feedback

Users may post reviews or feedback on properties listed on the Site, provided such content complies with these Terms. Slownook reserves the right to edit or remove reviews that are:

• False, misleading, or defamatory;
• Irrelevant to the property or service;
• Contain offensive language or violate intellectual property rights. Users are solely responsible for the content of their reviews and agree to indemnify Slownook for any claims or damages arising from posted reviews.

20. Editorial Content Disclaimer

Any recommendations, highlights, or editorial content created by Slownook are for informational purposes only. Advertisers, guests, and other users are solely responsible for verifying the accuracy, suitability, and legality of any actions based on this content. Slownook disclaims all liability for any reliance placed on editorial content.

21. User Accounts

Advertisers, guests, and other users must:

• Be over 18 years old;
• Provide accurate, current information when creating an account;
• Safeguard account credentials and notify us of unauthorised access.

Slownook reserves the right to:

• Remove user-generated content or suspend accounts that violate these Terms, including but not limited to reviews, in accordance with our policies. 
• Terminate accounts for misuse or violations.

22. Prohibited Content

Any material that is threatening, defamatory, obscene, or violates intellectual property rights is strictly prohibited. You agree not to post, link to, or transmit such content on or through the Site.

23. Unauthorised Access

Attempting unauthorised access to restricted parts of the Site is prohibited. You may only use the Site for the purposes it was designed for and not in any manner that might cause it harm.

24. Communication and Unsubscribing

When you interact with us, other users, or advertisers on the Site, communications will typically satisfy legal requirements for written communication. You may unsubscribe from promotional emails at any time.

25. Account Security and Content Moderation

We reserve the right to approve or remove user-generated content, such as reviews, in accordance with our policies. Slownook may also delete accounts at its discretion in cases of misuse or violation of these Terms.

26. Assisted Listing Creation and Responsibility

1. Assistance in Listing Creation:
   • Upon request, Slownook may assist advertisers in creating property listings by collecting information and/or drafting descriptions based on the details provided by the advertiser. This assistance is offered as a courtesy and does not imply any ownership, endorsement, or validation of the listing by Slownook.
2. Approval and Responsibility:
   • Listings created with Slownook’s assistance will not be published or made publicly available on the Site until:
     • The advertiser has reviewed and approved the listing.
     • The advertiser has agreed to these Terms & Conditions.
     • The listing is attached to the advertiser’s account, which they are solely responsible for managing.
3. Advertiser Accountability:
   • By approving the listing, the advertiser assumes full responsibility for its accuracy, legality, and compliance with applicable laws and these Terms. Slownook disclaims any liability for inaccuracies or misrepresentations in the content provided or approved by the advertiser.
4. Indemnity:
   • Advertisers agree to indemnify and hold Slownook harmless from any claims, damages, or disputes arising from listings created with or without Slownook’s assistance, including but not limited to errors, omissions, or non-compliance with applicable laws.
5. Right to Refuse or Edit Listings:
   • Slownook reserves the right to refuse, edit, or remove any listing, including those created with its assistance, that violates these Terms or is deemed inappropriate or inaccurate.
6. Liability for Assisted Listings:
   • Slownook assumes no liability for the content, accuracy, or legality of listings created with its assistance. Advertisers are solely responsible for ensuring compliance with applicable laws and these Terms before approving and publishing listings.

27. Listing Fees and Payment Terms

1. Annual Listing Fee:
   Advertisers are required to pay a yearly fee for each property listed on the Site. The current fee structure is detailed during the listing process and is subject to change at our discretion.
2. Fee Adjustments:
   Slownook reserves the right to adjust the annual listing fee for certain advertisers, including those who are part of promotional offers, pilot programs, or other special arrangements, at its sole discretion. Advertisers will be informed of any such adjustments in writing or electronically before they take effect. Any adjusted fees will apply only for the specific term they are agreed upon and may revert to the standard fee upon renewal unless otherwise stated.
3. Non-Refundable Fee:
   The annual listing fee is non-refundable under any circumstances, including but not limited to property removal, disputes, or lack of inquiries/bookings.
4. No Obligation to Renew:
   At the end of the annual term, advertisers are not obligated to renew their listing. Failure to renew will result in the listing being removed from the Site.
5. Renewal Process:
   Advertisers wishing to renew their listings must pay the applicable annual fee prior to the expiration of their current term.
6. Future Business Model Changes:Slownook reserves the right to revise its business model in the future, which may include transitioning to a commission-based model, subscription plans, or other monetization methods. Advertisers will be notified of any significant changes to the fee structure or payment terms in advance.Active Listings Protected: Advertisers with active listings are assured that the terms under which they originally listed their property will remain unchanged for the entire duration of the listing’s yearly term. Changes to the business model will apply only to new listings or to renewals made after the active listing’s yearly term expires and the updated terms take effect. Listings that are still within their

By submitting a property listing and paying the associated fee, you acknowledge and agree to these terms.

28. Termination of Use

Slownook reserves the right to suspend or terminate any account without prior notice if:

• The account is inactive for a prolonged period (e.g., 12 months);
• Fraudulent or suspicious activity is detected;
• The user or advertiser violates these Terms or applicable laws. Upon termination, any unpaid fees remain due, and content associated with the account may be deleted at our discretion.

We may suspend or terminate your right to use our website and terminate these Terms and Conditions immediately upon written notice to you for any breach of these Terms.

29. Indemnity

You agree to indemnify and hold Slownook harmless from all claims, damages, or expenses arising from your use of the Site or breach of these Terms.

30. Limitation of Liability

Slownook is not liable for:

• Direct or indirect damages resulting from the use or inability to use the Site.
• Disputes, losses, or damages arising from agreements between the users (advertisers, guests, and any other individuals or entities interacting with the Site).

These limitations do not affect your statutory rights under applicable local laws.

31. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.

32. Force Majeure

Slownook shall not be held liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, government actions, war, civil unrest, labour disputes, interruptions in telecommunications or internet services, or other force majeure events.

33. Data Protection

Slownook adheres to all applicable data protection laws, including the UK General Data Protection Regulation (GDPR). For details on how we process and protect your personal data, please refer to our Privacy Policy.

34. Compliance with Laws

Advertisers and users agree to comply with all applicable local, national, and international laws and regulations when using the Site or listing properties.

35. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Cookie Policy, and Acceptable Use Policy, constitute the entire agreement between you and Osare.io Ltd regarding your use of the Site and its services. This agreement does not govern or affect any separate agreements entered into between users and advertisers through the Site. Any previous agreements, representations, or understandings, whether written or oral, are superseded by these Terms.

36. Notice

Any notices or communications required under these Terms will be sent electronically to the email address you provided or posted on the Site. It is your responsibility to ensure your contact information remains current.

37. Refunds and Cancellations

If you wish to address advertiser concerns regarding fees:

• Slownook does not provide refunds for listing fees once a property has been published on the Site. Exceptions may apply in the case of technical errors or other extraordinary circumstances, at Slownook’s sole discretion.

38. Advertising and Partnerships

Slownook may include third-party advertisements or sponsored content on the Site. Users agree that Slownook is not responsible for the accuracy, quality, or legality of any such content. Any interactions with third-party advertisers are solely between the user and the third party.

39. Changes to Terms

Osare.io Ltd reserves the right to update these Terms at its sole discretion.

• Changes will take effect immediately upon posting to the Site.
• Continued use of the Site signifies acceptance of the updated Terms.

40. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.

Thank you for choosing Slownook. We are committed to creating a mindful and meaningful platform for unique holiday accommodations.